The staff here were very friendly and helpful, I loved my newly renovated room which was spotlessly clean and had coffee facilities and a heater, great value for the price.

It was truly a really enjoyable stay for business trip, the hotel exceeded all expectations. The rooms were all compact and welcoming with comfortable bed. There was plenty of restaurants and pubs to choose from.

It was adequate, neat and with comfortable bed.

Enjoyed breakfast in the lounge. I got a modern room that was newly renovated, complete with a bath 🛁. the location was unique - it felt like the hotel was floating on a block of wood in the middle of the ocean.

Besides, parking is on site.

Comfortable and easy location on the outskirts of Newcastle in an extra comfy area. Variety of options, fine food.

Had a very good stay for a business trip. the rooms were spotless and bright, with a double and single bed, ideal for us. - Its location close to the Metro station was absolutely perfect. - Enjoyed supper while having drinks at the nearby Spy Bar & Lounge.

Staff exc ,very helpful friendly,room temp very warm,

Room size,inadequate dressers/storage space for clothes,shower / toilet shelves, noise from local traffic early in the mornings, water control on the taps,lack of bar / alcohol facilities not advertised on the booking.

Hotel was very clean and good location

I was booked into a luxury double room but I was given a single room on the top floor, where this room was very nice it was not what I booked. I was disappointed as I was looking forward to a little luxury.

The suite here was nicely arranged, with a bathtub and a coffee maker, which I really enjoyed.

It was quiet, the staff were pleasant and helpful.

The room was a bit small, and there weren't quite enough surfaces on which to put things.

Very clean and efficient staffs friendly

Only problem was the pillows. Far to rigid. I ad a sore neck. For me th ey need to be soft and much thinner

The breakfast was good with sausage and had something for everyone. the staff was absolutely friendly and amicable and great to deal with. - the hotel was in a magnificent location close to public transport and local restaurants.

Very good decor, nicely laid out with a modern slant. Beds also really comfy as well

Location was good. Decor and cleanliness - very good.

Impersonal. Very poor continental breakfast - lacked eggs, meats. yoghourt, fruit. Coffee was cheap, cheese was babybel, dairylea and processed slices! Not good at all. Doors were fire doors but slammed shut loudly. Late revellers woke everyone because of the doors!